Terms of service

Terms of Service

Last Updated: August 2026

Welcome to PawHaven™. These Terms of Service (“Terms”) govern your use of our website, services, and purchases made through our online store.

By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before using our services.

1. General Conditions

PawHaven™ reserves the right to refuse service to anyone for any reason at any time.

You agree not to use our products or services for any unlawful or unauthorized purpose, including violating any applicable laws or regulations.

You must be at least the age of majority in your state or province of residence, or have permission from a parent or legal guardian to use this website.

2. Online Store Terms

By placing an order with PawHaven™, you agree that:

  • All information provided during checkout is accurate and complete.

  • You are responsible for maintaining the confidentiality of your account information.

  • You are responsible for reviewing your order details before completing your purchase.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product availability

  • Errors in product descriptions or pricing

  • Suspected fraudulent activity

  • Incorrect customer information

If your order is canceled, we will notify you and provide a refund when applicable.

3. Products and Product Information

We make every effort to display product descriptions, images, colors, and details as accurately as possible.

However, we cannot guarantee that your device's display will accurately represent product colors or details.

Some products may have slight variations due to manufacturing processes.

PawHaven™ does not guarantee that products will meet every individual preference or expectation.

4. Pricing and Payments

All prices displayed on our website are subject to change without notice.

PawHaven™ reserves the right to modify prices, discontinue products, or correct pricing errors at any time.

We accept payment methods available during checkout.

By submitting payment information, you confirm that you are authorized to use the payment method provided.

5. Shipping and Delivery

Shipping times may vary depending on product availability, destination, and carrier conditions.

PawHaven™ is not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather conditions

  • Incorrect shipping information provided by customers

For additional details, please review our Shipping Policy.

6. Third-Party Services

Our website may use third-party services, payment providers, apps, and integrations to improve your shopping experience.

These third parties may have their own terms and privacy policies, and PawHaven™ is not responsible for their practices.

7. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Brand name

  • Images

  • Text

  • Graphics

  • Website design

is the property of PawHaven™ or its content providers and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

8. User Conduct

You agree not to:

  • Use our website for fraudulent activities.

  • Attempt to interfere with website security or functionality.

  • Submit false information.

  • Misuse our products or services.

Violation of these conditions may result in termination of access to our services.

9. Disclaimer of Warranties

PawHaven™ provides products and services on an “as available” basis.

We do not guarantee that:

  • The website will always be available without interruption.

  • Products will meet every individual expectation.

  • Errors or technical issues will always be completely eliminated.

To the fullest extent permitted by law, PawHaven™ disclaims all warranties not expressly stated in these Terms.

10. Limitation of Liability

PawHaven™ shall not be responsible for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

Customers are responsible for using products appropriately and following any included instructions or safety recommendations.

For pet products, customers are responsible for monitoring their pets and ensuring products are suitable for their specific needs.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes will become effective immediately upon posting on this page.

We encourage customers to review these Terms periodically.

12. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

PawHaven™ Customer Support
rrcarnelossi@hotmail.com